Website Privacy Policy
Felix Hospital is committed to protecting the privacy and security of the users of its websites.
At Felix Hospital, we are committed to protecting the privacy and security of visitors to our websites. This Privacy Policy will tell you what information we collect, how it is used and your options as you interact with our sites. By using the Felix Hospital websites, you agree to acceptance of this policy.
Information Collection and Use
Information We Collect
- IP Addresses- We collect and log the IP address of all visitors to Felixhospital.com. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers (including mobile devices and tablets) and servers to recognize and communicate with one another. We collect IP address information so that we can properly manage our system and gather information about how our site is being used. This includes the device and browser you are using, location data, the pages you are viewing and your interactions on the page. Your IP address may be associated with records containing personal information.
- Personal information includes information that is unique to an individual, such as a name, address, job title, communication preferences, email address or telephone number.
If you submit to Felix Hospital any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this privacy policy. By submitting personal information, you grant Felix Hospital the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the websites.
How We Use This Information
Mass General uses the information you provide to fulfill online requests, process credit card information and respond to customer service inquiries, or in other ways as required by law.
We may use your information to:
- Help us improve the services we offer
- Personalize your experience and inform you about the treatments/services in which you have indicated an interest
- Tailor digital advertisements on third-party sites based on your interactions on our sites
- Improve our website offerings and send you information and updates
- Respond to your questions and requests and improve customer service
- Administer a promotion, survey or other site feature
- Communicate changes to our privacy policy or terms of use
Only those who need the information provided to perform a specific task have access to your information. These are authorized members of the Felix Hospital workforce, who are required to attend training on patient privacy and confidentiality. In some cases, third parties contracted by Felix Hospital may have access to your information to perform a specific task, for example, to send you an e-newsletter.
Data Security
Felix Hospital makes every reasonable effort to ensure that your personal information remains as secure as possible. Accordingly, we prevent unauthorized access by a secure firewall and use of security technologies to protect the integrity and privacy of any personal information you provide.
As an additional security measure, your personal information is also encrypted during transmission using appropriate technology including Transport Layer Security. (Encryption is a common method used to protect transmission of sensitive data across the Internet.) This is an industry standard.
Although we work hard to protect your personal information, Felix Hospital cannot guarantee the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our site.
Online Surveys
Occasionally we may request feedback on our websites to better understand how we can improve what information we present and how we present it. These surveys do not ask questions that could personally identify you. We may ask for contact information to follow-up, but you can decline to provide that information. Information that you provide in a survey may be shared with employees or third parties to aggregate the data. Those third parties have signed confidentiality agreements.
Cookies, Tracking and Interest-based Advertising
The Mass General websites use “cookies”, tracking pixels and related technologies. Cookies are small data files that a website can transfer to your computer. Examples of information we collect include how often someone visits our site and what they do while on our site. We use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our site. We also collect information about the activity of individual website users. This information may be used to target related Felix Hospital advertisements to you on other third-party sites. For users who have opted in to receive updates or other information from Felix Hospital via email, these reports may contain personal information.
Most Internet browsers automatically accept cookies, but you can set your browser to refuse them or to alert you when they are being sent. You can access the information on the Felix Hospital websites without enabling cookies in your browser.
Changes to This Policy
Felix Hospital has the right to change or update this Website Privacy Policy from time to time without notice, so please review it periodically to keep informed of any changes. If you have questions about this privacy policy or concerns about how we collect, use or protect your personal information, please contact us at info@llp.felixhospital.com.
Contact Us
If you have questions about this privacy policy or concerns about how we collect, use or protect your personal information, please contact us at info@llp.felixhospital.com.
Last updated: Sep- 2018